Legal notice

This Legal Notice provides general information about the ownership, operation, content, and use of the Soft Gems Co. website.

The website located at https://www.softgemsco.com/ is operated by MSI ALLIANCE, LLC, with a business address at 6910 LEONARDO STREET, CORAL GABLES, FL 33146, United States.

Visitors and customers should read this Legal Notice together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, and other applicable website notices.

1. Website Ownership and Operator

Website Name: Soft Gems Co.
Website URL: https://www.softgemsco.com/
Operating Business: MSI ALLIANCE, LLC

Business Address:

MSI ALLIANCE, LLC
6910 LEONARDO STREET
CORAL GABLES, FL 33146
United States

Designated Contact Person: DAVID BARAKA
Official Contact Email: [email protected]

2. Nature of the Website

Soft Gems Co. is an online retail store offering travel accessories and organizational products for customers who want practical ways to prepare and arrange personal belongings.

Products presented on the website may include:

Luggage Straps: Accessories designed to help secure, organize, or identify luggage. The actual dimensions, materials, adjustment features, and fastening details should be reviewed in the relevant product listing.

Plastic Travel Bottles: Containers designed for carrying suitable personal-care liquids or other contents described in the product information. Capacity, dimensions, closure design, materials, and intended use may vary by product.

Travel Toiletry Bags: Bags designed to organize toiletries and personal-care essentials. Size, compartments, materials, lining, handles, and closure systems may vary according to the individual design.

Product selection, specifications, packaging, and availability may change over time.

3. Product Information and Accuracy

We make reasonable efforts to present product descriptions, photographs, prices, and specifications clearly and accurately.

However, website information may occasionally contain typographical errors, outdated details, technical inaccuracies, or omissions.

Product photographs are intended to provide a visual representation of merchandise. Differences in screen settings, lighting, image compression, and display technology may affect how colors, textures, or finishes appear.

Customers should carefully review the specifications of each product before ordering. If a particular measurement, capacity, material, or functional feature is essential to your decision, please contact us before purchasing.

Nothing in this notice permits us to disregard a material error in a product description or avoid a remedy required by applicable law.

4. Product Use and Travel Considerations

Products sold through Soft Gems Co. are intended for the general purposes described in their respective product listings.

A luggage strap is an organizational accessory. It should not be treated as a guaranteed theft-prevention device, a substitute for appropriate luggage security, or a guarantee against baggage damage or loss.

Plastic travel bottles should be used in accordance with their descriptions and material characteristics. Customers should verify whether a bottle is appropriate for the intended contents, secure its closure, and avoid overfilling.

Unless expressly stated in a product listing, a bottle should not be assumed to be leakproof, pressure-resistant, compatible with all liquids or chemicals, or approved by every airline or airport authority.

Travel toiletry bags are designed for organization and carrying convenience. Unless expressly stated, they should not be assumed to be waterproof, leakproof, heat-resistant, or suitable for every type of cosmetic or toiletry product.

Airline, airport, and border-security requirements concerning liquids, containers, and baggage may vary by carrier, route, destination, and date. Customers are responsible for checking the current requirements applicable to their journey.

5. General Information Only

Information on this website is provided for general shopping and product-information purposes.

It does not constitute legal, aviation, airport-security, engineering, or professional travel advice.

Customers are responsible for determining whether a product is suitable for their intended use and for checking any applicable travel or destination requirements.

6. Intellectual Property Rights

Unless otherwise indicated, original content displayed on this website—including written materials, product descriptions, photographs, graphics, logos, page layouts, and design elements—is owned by or licensed to MSI ALLIANCE, LLC or the relevant rights holder.

Such content may be protected by copyright, trademark, and other intellectual property laws.

Visitors may access and use website content for ordinary personal shopping purposes. They may not reproduce, republish, distribute, modify, publicly display, or commercially exploit protected content without prior written authorization, except where permitted by law.

Third-party names, trademarks, and product references remain the property of their respective owners. Their appearance on this website does not necessarily indicate sponsorship, affiliation, or endorsement.

7. External Links and Third-Party Services

Our website may contain links to third-party websites, payment services, shipping providers, or other external resources.

Those services operate independently and may maintain their own terms of service, privacy policies, security practices, and business procedures.

MSI ALLIANCE, LLC does not control all external content and is not responsible for the independent operation, accuracy, availability, or privacy practices of websites that we do not own or operate.

The presence of a link does not necessarily mean that we endorse the external website or its products and services.

8. Website Availability and Technical Interruptions

We aim to maintain a functional and accessible website, but uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

  • Scheduled maintenance.

  • Software or platform updates.

  • Hosting or network disruptions.

  • Security procedures.

  • Technical errors.

  • High website traffic.

  • Events outside our reasonable control.

We may modify, suspend, or discontinue website features when reasonably necessary for maintenance, security, business operations, or legal compliance.

9. Prices, Promotions, and Availability

Product prices, promotions, and availability may change, subject to applicable law and orders already accepted.

Our current shipping-price structure provides free shipping on orders of $10.00 or more and a $5.99 shipping fee on orders below $10.00.

Applicable shipping charges and taxes will be displayed during checkout before the customer completes the purchase.

If a material pricing or product-listing error is discovered, we will handle the affected transaction in accordance with applicable law and the circumstances of the order.

10. Privacy and Personal Information

Personal information submitted through Soft Gems Co. is handled in accordance with our Privacy Policy.

Information may be used for order processing, payment coordination, shipment arrangements, customer service, website administration, security, and other purposes described in that policy.

We aim to use reasonable measures to protect personal information and to address applicable data security and breach-notification obligations.

Visitors should review the full Privacy Policy for further information about cookies, service providers, data retention, and available privacy choices.

11. Consumer Protection and Fair Business Practices

We aim to provide clear product descriptions, transparent prices, understandable shipping charges, and accessible customer service.

Florida Statutes section 501.204 prohibits unfair methods of competition and unfair or deceptive acts or practices in trade or commerce. Our website content and business practices are intended to comply with applicable consumer protection requirements. <Cite refs={["turn253333search2","turn253333search4"]}/>

Nothing in this Legal Notice is intended to waive or restrict a consumer's right to pursue a remedy available under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, MSI ALLIANCE, LLC is not responsible for indirect, incidental, special, exemplary, or consequential losses arising from the use of this website, reliance on general website information, or temporary interruptions in website access, where such exclusions are legally permitted.

This provision does not exclude or restrict liability that cannot legally be excluded or restricted, including applicable statutory consumer rights, remedies for defective or misrepresented merchandise, or liability arising from fraud or other non-waivable obligations.

Any limitation permitted by law will apply only to the extent allowed by the relevant legal requirements.

13. Governing Law and Jurisdiction

This Legal Notice and the general use of Soft Gems Co. are governed by applicable federal laws of the United States and the laws of the State of Florida, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Any dispute relating to the website or its content will be handled by a court or other forum with appropriate jurisdiction, subject to mandatory consumer protection requirements and rights that cannot legally be waived.

14. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, it will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

15. Changes to This Legal Notice

We may revise this Legal Notice to reflect changes in website content, business operations, products, or applicable legal requirements.

The latest version will be published on this page with its effective date. Visitors are encouraged to review it periodically.

16. Legal and Website Inquiries

For questions about this Legal Notice, website content, product information, or legal correspondence, please contact:

MSI ALLIANCE, LLC
Attn: DAVID BARAKA
6910 LEONARDO STREET
CORAL GABLES, FL 33146
United States

Email: [email protected]
Website: https://www.softgemsco.com/

This Legal Notice is intended to provide general website information and is not a substitute for individualized legal advice.